All modern organizations require robust voice and data connectivity to communicate effectively between employees and customers enabling collaboration, customer service, sales and normal operations.
Cloud Guard Technologies provides customized connectivity solutions bundling multi-location SD-WAN, business phones, SIP trunking, cloud PBX features and monitoring/support into unified technology packages that improve flexibility and resilience.
We architect and manage MPLS or SD-WAN infrastructure tailored to site requirements with redundancy, application-aware traffic steering, load balancing and failover protecting against outages.
Based on each location's needs, we provide cutting-edge IP phones, wireless phones, softphones, call center phones and podcasting/PA endpoints with crystal clear call quality.
By transitioning from PRI to SIP trunks, businesses gain increased flexibility at lower costs, keep phones operational even if internet fails and enable unified communications.
To enable collaboration across fixed and mobile devices, we integrate cloud-based PBX features like auto attendants, call routing policies, voicemail transcription and analytics/monitoring.
With 24/7 fault and performance monitoring alongside change control processes, we provide managed services encompassing alerts, troubleshooting, moves/adds/changes, firmware updates and inventory tracking.
While no connectivity offers 100% uptime guarantees, the sheer complexity of modern solutions necessitates expert guidance ensuring optimal availability and performance. Our certified technicians offer:
We use cutting edge systems to continuously inspect network status, performance metrics and devices - resolving many issues before they impact operations.
When outages do occur, specialized teams dispatch immediately to diagnose root cause and restore availability with emergency maintenance, adjustments or component swaps.
For moves, adds or changes, certified professionals handle everything from coordinating installations to configuring phones, ensuring correct dial plans/DIDs route properly and providing staff training.
We see ourselves as your dedicated technology partner, not just another IT services provider. Contact us today to discuss your specific business needs. We’ll provide strategic guidance and purpose-built solutions to set you up for both short and long-term success.