What does a managed service provider do?
A managed service provider takes on some or all of the IT function you might otherwise staff yourself: watching systems, handling incidents, keeping software current, and planning changes. You keep ownership of the business. We supply the operating rhythm.
That is different from a supplier you only call when the office is already quiet. We become an extension of your team. We learn how your IT works, then stay with it.
What does Cloud Guard take on?
- User support and a single place to raise issues
- Monitoring so problems show up before the Monday rush
- Security hygiene that connects to cyber security and Cyber Essentials
- Microsoft 365 tenancy support
- Backup and recovery through high availability and disaster recovery
- The wider estate: telecoms, print, and software when those sit next to IT
If you already have IT people, use co-managed IT. If you are leaving someone else, read how to switch.